Expedition Imports

[schil123]

Hi All,

Has anyone spoken to anyone at EI recently? I have left emails and voicemails without any response from them. Are they on vacation or something?

Thanks

[rmel]

I was up there a few weeks ago and all was cool. Best bet is open a "Support Ticket" if you have a open question.
https://expedition-imports.com/Contact-Us_ep_5.html

Otherwise place your order and the stuff will just show up

[mopar]

I ordered from them Thursday night and it shipped out Friday.

[ExpeditionImports]

Hi Chad,

I have 1 voicemail from you on April 30th asking about 404 parts. Not finding any emails or tickets? Ticket #?

You've got about 40 VM's in front of you. Hopefully can get to it on Monday. Ticket system would probably be a lot faster and is how we track correspondence/order questions. VM's and repeated auto dialing the phone certainly not the best way to get in touch. You call me, don't get thru. I call back, don't get thru., etc.,etc.

With a ticket I can link to the products right in the ticket.

Cheers,

Scott

[schil123]

Hi Scott,

Thank you for the reply! Here is my ticket number from April 1. It is kinda strange. Because the below showed up in my email box. But when I go to my account on your site and look for a ticket. Nothing shows up.

Your request (26814) has been received and is being reviewed by our support staff.

Thank you

Chad

[ExpeditionImports]

You mean Wednesday afternoon MAY 1st, correct.....? (1 of our Business Days ago as we are closed on Friday.)

I do have that ticket, in fact was working on it this morning, not realizing that was you......

Hang tight.

Cheers,

Scott